This is by far the best eye doctor I have been to in Jacksonville. The staff is kind & attentive. The doctors are thorough and intentional with their conversations with... Show More
This is by far the best eye doctor I have been to in Jacksonville. The staff is kind & attentive. The doctors are thorough and intentional with their conversations with you. They acknowledge your concerns and do not brush them off. Instead, they make you feel comfortable by educating on any conditions you might be experiencing. Highly recommend!
~ Gabrielle P.
Dr. Gebhard, the tech, and the office staff I interacted with were all wonderful! I had almost no wait for my appointment, and was out in 30 minutes! A1A made... Show More
Dr. Gebhard, the tech, and the office staff I interacted with were all wonderful! I had almost no wait for my appointment, and was out in 30 minutes! A1A made it easy!
~ sarah c.
I cannot say enough good things about A1A Family Eyecare! Every person who works there genuinely cares about your experience and goes above and beyond to make sure you feel... Show More
I cannot say enough good things about A1A Family Eyecare! Every person who works there genuinely cares about your experience and goes above and beyond to make sure you feel supported, heard, and fully satisfied.
The level of kindness, patience, and professionalism from the entire staff has been incredible. They have made such a positive impact on our family’s experience with vision therapy, and you can truly tell they care about their patients as people- not just appointments on a schedule.
We are so grateful for the encouragement, attention to detail, and welcoming environment they provide every visit. I would highly recommend A1A Family Eyecare to anyone looking for a caring and knowledgeable team!
~ Samantha M.
The whole staff from the front desk, to the tech and Dr. Brown were awesome with my hyper 4 year old! I’m surprised how detailed of an exam they could... Show More
The whole staff from the front desk, to the tech and Dr. Brown were awesome with my hyper 4 year old! I’m surprised how detailed of an exam they could get on him!
~ Jessica K.
I had such a great experience here! I appreciated how friendly the staff was and helpful. Horacia at the front was extremely helpful, kind and professional. She went over and... Show More
I had such a great experience here! I appreciated how friendly the staff was and helpful. Horacia at the front was extremely helpful, kind and professional. She went over and beyond to not only where she helped see if they could fit me in to be seen by a doctor, after I accidentally came to the wrong appointment time, she also took the time to talk me through billing, explain the services. She was cheerful, thoughtful and provided useful information while guiding me through the processes of getting set up with the office and checking out. While she alone, would be more than enough of a reason I'd come back to this office - the doctors other healthcare staff were great as well. It was quick and efficient!
~ Michelle d.
I have received great service from everyone in this office for years. I can’t recommend going to A1A Family EyeCare enough!
~ Leann V.
I had such a great experience today and had to share. From the moment I walked in for my eye exam, everything was seamless. The front staff was warm and... Show More
I had such a great experience today and had to share.
From the moment I walked in for my eye exam, everything was seamless. The front staff was warm and welcoming, and the assistant was knowledgeable and made me feel comfortable right away.
But I really want to highlight Dr. William Gebhard — he was outstanding. He was incredibly professional, thorough, and took the time to explain everything in a way that actually made sense. I never felt rushed, and for the first time in a long time, I genuinely felt like my concerns were heard and taken seriously. You can tell he truly cares about his patients and wants to get things right, not just get you in and out.
The experience didn’t stop there — the gentleman in the eyeglass area was just as great. Super easy to talk to, no pressure at all, and somehow managed to pull 4 pairs of glasses that were all spot-on for me. He also walked me through my insurance and made the whole process simple.
Overall, just an all-around excellent experience. Dr. Gebhard and the entire team really set the bar high — highly recommend if you’re looking for thorough, thoughtful care.
~ Shannon T.
Every person (staff AND doctor) that I dealt with was polite, professional, and seemed quite competent. They all seemed to care about the quality of the exam I received. Any... Show More
Every person (staff AND doctor) that I dealt with was polite, professional, and seemed quite competent. They all seemed to care about the quality of the exam I received. Any questions I had were answered in an understandable way for me (a layperson), but with no hint of condescension. I have total confidence in the care I received here yesterday. I would recommend this clinic to my friends and family.
~ Brien A.
Love Dr Brown and the whole staff!! Everyone is super nice and sweet!
~ Lynn M.
Very professional & kind staff mbrs. Dr. Brown is very patient & takes her time with explaining. Highly recommend this eye care center
~ Sasha K.
Dr Kaitlin Brown is so professional and personable, and the staff so pleasant and accommodating which makes the eye examination and appointment process very smooth and easy.
~ Joe M.
Great service and staff
~ Evelyn L.
Dr. Brown is the best! And the staff is super friendly.
~ Andrea L.
Dr. Brown is so great with my children that they actually look forward to their visits. Her knowledge and advice assures me we are at the right place.
~ Jazmin S.
Aka Larrabee, ( best experience)
~ Linda B.
Dr. Joly was great! She was personable, relatable, and showed genuine concern for my vision concerns. She spent quality time with me and it was obvious that she is knowledgeable... Show More
Dr. Joly was great! She was personable, relatable, and showed genuine concern for my vision concerns. She spent quality time with me and it was obvious that she is knowledgeable and cares about her patients. I will request her every year.
~ Jessica B.
Very time efficient, thorough, and friendly!
~ Desiree O.
It's always a pleasant experience at A1A Family Eye Care. Dr. Sandra Joly is patient, very knowledgeable and is willing to go the extra mile for us. Ordering contacts is... Show More
It's always a pleasant experience at A1A Family Eye Care. Dr. Sandra Joly is patient, very knowledgeable and is willing to go the extra mile for us. Ordering contacts is easy and convenient through them. We highly recommend them!
~ Jaci W.
Dr. Joly and her staff are warm, friendly, and professional. The care I received from Dr. Joly was exceptional and I would recommend Dr. Joly and her staff to my... Show More
Dr. Joly and her staff are warm, friendly, and professional. The care I received from Dr. Joly was exceptional and I would recommend Dr. Joly and her staff to my friends and family without hesitation. If you’re looking for a great place for eye care, I highly recommend A1A Family Eye Care.
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